Return Policy

Return Policy

Our return policy lasts for 7 days from the date you receive your item. Within this period, you may request a return.

For a return to be eligible, the item must be in its original condition with the original packaging. Additionally, you will need to provide the receipt or proof of purchase.

To initiate a return, please contact us at nostalgianexusgames@gmail.com

Upon acceptance of your return request, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that items returned without prior authorization will not be accepted.

Damages and Issues

Upon receiving your order, please inspect it carefully. If you find that the item is defective, damaged, or incorrect, please contact us immediately. We will assess the issue and take appropriate action to resolve it.

Exchanges

The most efficient way to exchange an item is to return the original item and then make a separate purchase for the new item once your return has been accepted.

Refunds

Once we receive and inspect your return, we will notify you regarding the approval status of your refund. If approved, the refund will be processed automatically to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at nostalgianexusgames@gmail.com