Shipping Policy
Shipping Information
(SHIPPING TIMES TEMPORARILY SLOWED DOWN DUE TO HIGH DEMAND)
Estimated Shipping Dates Based on Region:
- United States: 8-15 Days
- Denmark + Northern Europe: 10-15 Days
- United Kingdom + Western Europe: 8-15 Days
- Eastern Europe: 8-15 Days
- Austria + New Zealand: 12-18 Days
- Asia: 8--17 Days
What Locations Do You Ship to?
We offer free worldwide shipping on every order! We ship to nearly every country across the globe, although transit times will vary based on your location.
How Long Does an Order Take to Arrive Once Shipped?
We process and ship orders as quickly as possible from our domestic and international warehouses. Handling and processing typically take 1-5 business days, with delivery times ranging from 8-18 business days (occasionally up to 30 days due to backlog). Please allow extra time during busy seasons, as postal delays are beyond our control.
Will I Receive a Tracking Number for My Package?
Tracking numbers will be provided once your order is shipped. Please note that some delays, such as postal or customs inspections, may occur.
What Should I Do If My Order Is Lost in the Mail?
All orders are shipped with insurance to prevent losses. If your package is lost, held at customs, or returned, we'll send a replacement with priority shipping and full tracking.
Are There Hidden Customs Fees or Import Taxes?
Prices displayed on our website are in USD and include all taxes. However, you may be responsible for duties and taxes based on your location and local laws. Customs fees are not covered by us, and we're not responsible for customs delays.
Extended Delays
If there are prolonged delays beyond our shipping policy, please contact us at nostalgianexusgames@gmail.com and we'll assist you to the best of our ability.